What are the FoodStation's dimensions?
GGA 2100 dimensions: 17”L X 16”W X 7”H - 24 lbs
Does it use gas?
No, it is an electrical appliance.
How large is the cooking area?
FoodStation has an Extra-Large Cooking Surface: 14”x 9.5” grill grate, and a 6-quart air fry basket.
What type of utensils should I use to cook with the grill and air fryer?
In order to protect the non-stick surface, we recommend you use only non-metallic utensils made of wood, plastic or silicone.
What is air frying and does it use oil?
Air frying, through the use of a heating element and a high-speed fan, produces the same results as deep-frying with nothing more than the rapidly moving hot air and little to no oil.
What is the difference between the Gourmia FoodStation and other smokeless grills?
Unique features of the FoodStationTM include true bottom heat grilling; innovative smoke extractor technology;easy view lid to monitor your cooking; air fryer surface of 133 sq. in. when other fryers are 67-84 sq. in; and a grill surface 20-50% larger than comparable grills.
Do I need to adjust the standard oven instructions in my recipes when using FoodStation?
Air Fryers perform similar to ovens, just follow the oven instructions in your recipe or on item packaging.
Can I bake a cake or quiche in my FoodStationTM?
Yes, just place a baking pan or oven-safe dish or pan in the air fry basket and bake!
If I have a question about my FoodStationTM, what kind of customer support do you have?
Our team is available to answer you by phone at 888-552-0033, online support at https://www.gourmia.com/contact, or email atcustomerservice@gourmia.com
How do I clean the FoodStationTM?
Never immerse cord, plug or the unit in water or any other liquid.Always unplug the unit and allow it to cool before cleaning.The FoodStation should be cleaned after every use.
The grill grate, air fry basket, drip tray and/or drip tray cover are all dishwasher safe.
Clean all removable parts with warm water and soap.Wipe down the unit’s inner walls using a damp cloth to remove any stains. Ensure all parts and the unit are completely dry before use. Do NOT place the grill grate or air fry basket into the unit if they are not completely dry.
How long will it take to ship the FoodStationTM?
It will ship between 24-48 hrs from when the order is placed. You will receive an email with tracking information to know when it will arrive.
Where can my order be shipped?
Anywhere in the 48 states. (not Hawaii or Alaska)
What is the return policy?
The Gourmia FoodStationTM comes with a 30-day Satisfaction Guarantee, where if for any reason you decide that the Food Station is not for you within 30 days of receipt we will refund the full purchase price of the Food Station, minus $19.95 you paid for shipping. We do NOT charge any additional restocking or handling fees.The FoodStationTM must come back in the original packaging and in like-new condition. You must call our customer service 888.552.0033 number for a return authorization.
What is the warranty?
The Limited Warranty is for one full year from the date of purchase and requires proof of purchase from an authorized seller. It applies only to the original purchaser. Refer to the manual for complete details.